Integrated-Medical Behavioral Healthcare (IMBH)
Members facing combined medical and behavioral issues often drive up healthcare costs and experience lengthier treatment due to their inability to adhere to medical treatment. By integrating medical and behavioral health, organizations can improve the member experience, foster better treatment adherence and ultimately reduce costs.
About IMBH
Studies indicate medical patients with behavioral health needs have more difficulty adhering to treatment plans, which leads to increased medical costs and poorer clinical outcomes.
The LifeSynchSM integrated medical-behavioral healthcare (IMBH) program successfully pairs behavioral health clinicians with medical case managers to address both the behavioral and medical conditions together.
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An Integrated Approach with Positive Results
LifeSynch’s holistic “mind and body” approach not only encourages recovery, but a recent study validated by Milliman showed that our IMBH program leads to real healthcare savings averaging $5,500 per member when annualized.* Healthcare savings may also result in member savings on copays, coinsurance or deductibles.
In addition, the program helps:
- Improve productivity
- Proactively identify high-risk, high-cost members
- Enhance treatment compliance
- Improve clinical outcomes
*Note: Actual results may vary by participant and/or across member populations. All savings are based on actual claims costs which have been annualized to show a yearly savings across all members in the study.
What Our Members Say
We think the most important result is the change our members say they see in their lives.
"His [LifeSynch IMBH Advocate] concern and professional positive attitude made me want to get better for myself and family. He did not give up on me. I now consider him a very good friend, knowing that if I start to struggle again I can call him for help.”
IMBH participant
“Because of his [LifeSynch IMBH Advocate] assistance and calls to me, I was able to understand my disability. I needed to look at how to make my life better for me and my family.”
IMBH participant
Comprehensive Behavioral Healthcare Services and Expertise
LifeSynch’s IMBH program includes and builds upon the services provided in a managed behavioral health program, such as utilization management, and adds the following:
Coordinated Care
Our co-located behavioral healthcare advocates work alongside medical case managers. Joint periodic reviews are held to proactively monitor the member. This practice is especially important for behavioral issues with potentially high relapse rates, such as depression, chemical dependency and alcoholism.
Patient Assessment
The initial collaborative discussion is a priority in all IMBH cases and occurs during or immediately after the participant’s initial contact.
Additional Behavioral Healthcare Services
- Member-driven and solution-oriented education, goal-setting, coaching, and referrals
- Family support and referrals
- Proactive member outreach by specialized engagement team
- Predictive analysis and screening tools
Patient-Centered Care
LifeSynch believes that the best outcomes result from safe and effective treatment applied in the least disruptive way. Basic to this philosophy is the importance of the ties to family, friends, community, and work. All attempts are made to facilitate treatment while maintaining these ties, which will provide the context for present healing and future health. Our approach includes:
- Holistic, integrated treatment
- Right care, right time, right place
- Dependable and expert customer service
- Commitment to patients getting better
Need More Information?
Need proof before implementing? LifeSynch’s exclusive approach lets you forecast outcomes based on your organization’s unique benefits. Inquire for details.
Call 1-800-240-8388 or use our Product Information Request form.
Note: If you are a member seeking specific benefit information, please visit our Member section.
