Managed Behavioral Healthcare (MBH)
Managing behavioral healthcare costs is critical to the financial health of your organization.
About MBH
The LifeSynchSM managed behavioral health (MBH) program focuses on reducing healthcare costs through high-quality mental health and substance abuse services.
High-Quality Behavioral Healthcare and Managed Costs
LifeSynch manages behavioral healthcare services from start to finish, from pre-certification to discharge planning, and employs utilization management processes to produce better outcomes and cost-effective care.
By using LifeSynch’s MBH program, your organization addresses the many cost drivers associated with behavioral healthcare. For instance, outpatient visits increase when mental illness is untreated or undertreated.1
At a Glance: The Cost of Mental Disorders and Lowered Productivity
(1"Limiting Access to Medications: Impact on Managing Mental Illness," 2002)
Convenient Managed Behavioral Healthcare Options
Services offered with this program include:
- A 24/7 live answer number with a customer call center and after hours service
- A credentialed, nationwide network of mental health and substance abuse providers
- Eligibility verification and benefit explanation
- Behavioral health utilization management
- Inpatient authorizations
- Prospective, concurrent, and retrospective reviews
- Specialty claims processing/repricing management
- Ongoing quality management
Behavioral Healthcare Expertise
- LifeSynch offers the highest level of service and consistently exceeds industry standards in call responsiveness, claims payment and claims accuracy.
- LifeSynch maintains a national network of psychiatrists, psychologists, nurse practitioners, social workers, licensed professional counselors and providers from other disciplines. LifeSynch is accredited by the National Committee for Quality Assurance (NCQA) for credentialing and providers are credentialed according to NCQA standards.
- Our collaborative approach allows us to work with your existing vendors, processes and systems. Unlike the competition, we do not require you to consolidate your efforts to meet our needs.
Patient-Centered Care
LifeSynch believes that the best outcomes result from safe and effective treatment applied in the least disruptive way. Basic to this philosophy is the importance of the ties to family, friends, community, and work. All attempts are made to facilitate treatment while maintaining these ties, which will provide the context for present healing and future health. Our approach includes:
- Holistic, integrated treatment
- Right care, right time, right place
- Dependable and expert customer service
- Commitment to patients getting better
Need More Information?
Complete our request form to receive a follow-up from a LifeSynch representative about our products.Note: If you are a member seeking specific benefit information, please visit our Member section.
