Employee Assistance Program (EAP)/Work-Life Program Benefits
When you’re looking for expert advice to help you tackle work, family and life’s problems, EAP/work-life is the perfect resource.
Employee Assistance Program (EAP)/Work-Life Program Eligibility
EAP/work-life program services are provided for all eligible employees and household members. To find out what employee assistance program/work-life program services you can benefit from, please call 1-866-219-1232 or check your EAP/work-life brochure for a user name and password and go to lifesynch.com/eap.
EAP/Work-Life Benefits for Members and Family
You and your covered household members may call the EAP/work-life services toll-free number and speak with a professional who will assist you with access to appropriate community resources or tackle day-to-day issues like:
- Eldercare or child care concerns
- Parenting teenagers
- Credit or debt management
- Marital and divorce issues
- Work group conflicts
- Family member's alcoholism
- Grieving a death or loss
- Legal difficulties
- Depression or anxiety
Most problems are resolved through telephonic or in-person counseling sessions. In cases where more intense or specialized treatment is needed, a professional EAP/work-life specialist will assist employees and household members with determining what actions are best.
EAP/Work-Life Benefits Services for Managers
In addition to employee services, some employers also opt for EAP/work-life services for managers or supervisors.
Managers/supervisors may contact the EAP/work-life benefits services for:
- Assistance in dealing with a troubled employee
- Help in making referrals to the EAP
- Training for managers in recognizing the signs and symptoms of chemical dependency
- Arranging Critical Incident Stress Debriefing (CISD) services