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Humana Behavioral Health offers web-based wellness tools, health coaching, and behavioral healthcare. Spacer

Utilization Management

Find information, standards and policies for the Humana Behavioral Health utilization management processes.

Providers discuss the utilization management process

Utilization Management Process

An overview of the process Humana Behavioral Health uses to determine the best way to resolve patient behavioral health problems.

A physician reads the utilization management policies

Utilization Management Policies

Includes guidelines for discussing utilization management denial decisions and Humana Behavioral Health's affirmative statement regarding incentives.

Man and woman discussing medical necessity criteria

Medical Necessity Criteria

An overview of the standards Humana Behavioral Health uses for making utilization management decisions.

Commitment to Quality

Quality service and patient safety are the driving force behind everything we do.


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